Trademark enforcement and anti-counterfeiting
When copies of your brand appear in shops, warehouses or online, we act through legal notices, administrative complaints and market inspections to stop the infringement.
- 2–4 weeksTypical case study period for a complaint
- Up to 3Sites in a standard inspection
- AR · ENNotices and complaints in both languages
HOW WE ACT
From evidence to action
Assessment
We review your registration, the infringing products and the evidence.
Legal notice
A cease-and-desist letter, where a quick resolution is likely.
Complaint
We file an administrative complaint with the competent authority.
Inspection
The authority inspects the infringing sites.
Outcome
We report the results and advise on further action.
WHAT WE HANDLE
Enforcement services
- Cease-and-desist letters
- Administrative infringement complaints
- Market and warehouse inspections
- Customs recordal of trademarks
- Complaints to online marketplaces
- Monitoring of repeat infringers
BUILDING THE COMPLAINT
Evidence and targets
What we need from you
- A valid trademark registration certificate
- A written description of the infringement
- The number and location of the outlets
- Photos of the original and the imitation
- A valid power of attorney
Where we take action
- Retail shops and outlets
- Warehouses and storage facilities
- Online stores and marketplaces
- Restaurants and franchised outlets
FAQ
Questions about enforcement
Do I need a registered trademark to file a complaint?
Yes. An administrative complaint requires a valid UAE registration, which is why registering early matters.
Should I send a legal notice first?
Often, yes. A notice can resolve the matter quickly. If it is ignored, we move to a formal complaint.
Can you act against sellers online?
Yes. We file complaints with online marketplaces and help you use their brand protection programmes.
What does a complaint cost?
Fees depend on the city and the number of sites inspected. You receive an itemised quotation before we start.
REPORT AN INFRINGEMENT
Tell us what you found
Share what you have seen and where. We will review and reply, usually within one business day.